enabling people to take the most from my last four more successful years and not make the same mistakes – then I would be very happy.
Life has taught me some tough lessons to pass on to others, I’ve been very naïve and trusting at times and although I always believed one day I would do it, I put up with a lot in the interim, particularly when I didn’t cross the Ts and dot the Is.
What’s your greatest achievement?
My two children. I’m also very proud of the business and the quality of the network, I make a point of visiting the Diamond sites to catch up with the franchisees and help build our spirit of Shared Success©.
I have emails every week from people who say how cool the depots are – and I don’t even run them now. Gratifyingly it means our model of delivering excellence is being replicated nationally.
Social responsibility is clearly very important to you
Giving back is really important and I think if you are privileged enough to have the opportunity to do so, then it is only right.
Among others, we’re involved with B1G1, which helps SMEs make a big impact through everyday business transactions, and wherever possible we try to directly support micro-charities which make a real difference on the ground.
The depots can also nominate charities to support.
I love to travel and when I went to Cambodia, I saw the work the Wells for Hope Association was doing.
Direct funding enabled us to see really tangible results – we funded the Diamond Logistics well, providing families with fresh drinking and washing water and, for example, we have previously bought bicycles for girls in India to be able to go to school, helping to empower them for the future.